Frequently Asked Questions (FAQs)
You can click here to get in touch.
Alternatively, you can email us at support@coastalstyle.co.nz. or phone us from within New Zealand on 0800 STYLE 1 (0800 789 531).
We’re here to assist with any queries or feedback you may have. Whether you're looking for advice on selecting the perfect piece or need help styling a room, we are available to guide you.
Currently, Coastal Style operates exclusively online. This allows us to offer a wide range of products across New Zealand while keeping our costs down, enabling us to pass on significant savings to our customers.
However a number of our Auckland-based suppliers allow our customers to visit their showrooms, and you can find the items potentially available for viewing by clicking here.
If you'd like to check whether any of these items are currently available to view please click here to get in touch.
We aim to process and despatch orders within 2 to 6 business days. Once an order has been despatched, delivery is estimated at 2 to 7 business days, depending on your location. For more information, please see our Shipping Policy.
While not all items are able to be picked up, there are many that can be collected from warehouses located in Auckland. If you would like to explore this option please click here to get in touch.
Once your order has been despatched, we’ll send you a tracking link by email (where available), or you can create or log into your account to view your order status and shipping details.
Yes, payment by bank transfer is possible for New Zealand banks. If you would like to do this please either choose the 'Bank Deposit' option at Checkout, or click here to get in touch for assistance.
Yes! We have partnered with Afterpay so that you can pay for your order in easy instalments. And the best part? There is ZERO interest.
All items that are currently On Sale can be viewed by clicking here.
We also offer package discounts for larger orders - if you would like to explore this option please click here to get in touch.
Yes, we would love to assist you in selecting the right pieces for your space. To book a phone appointment please click here.
We also offer package discounts for larger orders - if you would like to explore this option please click here to get in touch.
Yes, we offer Trade Quotes for Interior Designers, Architects, Home Developers, Specifiers, Set Designers, and Home Stagers. If you would like to explore this option please email us at support@coastalstyle.co.nz with your NZBN, delivery address, and list of items and quantities you'd like us to quote for per project. For more info about how we can help you please click here.